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FAQ: Frequently Asked Questions
What time are services?
Worship services are Saturday evenings at 6:00 p.m. and Sunday mornings at 8:00, 9:30, and 11:00 a.m. in the Chapel .
We also have other classes and groups covering all ages, many meet on Saturday, Sunday, and during the week.
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How do I get to NorthCreek Church?
We are located at 2303 Ygnacio Valley Road, Walnut Creek, CA, 94598, between Walnut/Bancroft and Wigit, on the south side of Ygnacio Valley Road.
Our offices are located at 2255 Ygnacio Valley Road, Suite R. Just next door to the church, in the Ygnacio Woods office complex.
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Directions:
From Walnut Creek/Concord areas, take Ygnacio Valley Road and go towards Clayton. We are just past Walnut/Bancroft on the right at the intersection of Wimbledon and Ygnacio Valley Road.
From Brentwood/Antioch/Pittsburg/Clayton areas, take Railroad Avenue towards Walnut Creek. This road becomes Kirker Pass, then Ygnacio Valley Road. We are just past Wigit on the left at the intersection of Wimbledon and Ygnacio Valley Road.
From 680 North, exit onto Ygnacio Valley Road and turn right. We are a few miles down the road at the intersection of Wimbledon and Ygnacio Valley Road.
From 680 South, exit at Treat, turn left at the freeway offramp, turn left on Treat, turn right on Bancroft, turn left on Ygnacio Valley Road. We are less than a half mile down the road at the intersection of Wimbledon and Ygnacio Valley Road.
From San Francisco/Oakland/Berkley, take Hwy 24 towards Walnut Creek/Concord. Just past the 24/680 interchange, exit onto Ygnacio Valley Road and turn right. We are just past Walnut/Bancroft on the right at the intersection of Wimbeldon and Ygnacio Valley Road.
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Are there parking places reserved for first time guests?
We do not have specific spaces reserved for guests, but we do have parking attendants who would be happy to direct you to a parking spot. Please turn on your flashers to indicate that you are a visitor. We will do our best to find you the perfect spot.
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Are your buildings handicap accessible?
Handicap parking and access is available at each main entry door.
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I am on your campus, now what?
Our campus is currently a working job site. Making your way around can be a challenge. At every main entry point to our campus you will notice maps in display cases outlining our campus, our service times, class schedules, class locations, etc. If you need more information, feel free to ask one of our greeters or stop by the Information Center located in the main courtyard.
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What is the worship service like?
The Saturday service is more casual than Sunday. The music is typically on the blended side. We sing both hymns and contemporary music at all of our services. All of our services from week to week are slightly different, but most components remain. We typically sing four to seven worship songs, share some information or announcements, and listen to the message. Our services are usually 75-80 minutes in length.
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What childcare is offered?
Free childcare is provided for infants through two year olds during worship services. Classes are available for all children over two years of age during all of our services as well.
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What do I do before the service starts?
We encourage you to arrive early. When you arrive, one of our greeters will give you our weekly worship folder. Feel free to sit anywhere you like. Our congregation is friendly, so tell someone you are new. They would love to talk with you. Our services begin at 6:00 p.m on Saturdays, and 8:00, 9:30, and 11:00 a.m on Sundays.
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How are guests greeted?
As you arrive, our greeters will do their best to meet you. As a visitor, you will not be asked to stand, raise your hand or otherwise identify yourself. You do not even have to register or sign your name to anything if you do not wish to; however, we would like to know you were our guest. The worship folder has an insert called "Connections." This card has a place for you to fill in information you would like to share, as well as a section for you to write about any needs you may have. Visitors can turn that card into the offering plate, or take the card into the Information Center to receive a packet of information about NorthCreek Church. We encourage you to stop by our Information Center and introduce yourself.
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What is the preaching like?
We believe that teaching the Word of God is a vital component in our church, and to the believer. The messages last about 45-50 minutes. You can listen to past sermons by clicking here.
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Do I need to bring a Bible?
We believe the Scriptures, both Old and New Testaments, to be the inspired Word of God, without error in the original writings, the complete revelation of His will for the salvation of men, and the Divine and final authority for all Christian faith and life.
We encourage you to bring your Bible when you attend, but if you have forgotten yours, or do not have one, our ushers would be happy to loan or give you one to use and take home with you.
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Do you give invitations at the end of the service?
No, but we have a prayer team that would love to meet you, talk with you, and pray with you. They are located at the front of the platform after each service. Our senior pastor is also available after the services.
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How often do you take communion?
We typically take part in communion the first weekend of each month.
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Do I need to donate money when I visit?
NorthCreek Church encourages biblical giving, however our guests are not expected to give anything.
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How can I get involved in a class or a small group?
There are many ways to get involved and plugged-in at NorthCreek Church. Stop by our Information Center for more details, or check out other areas of our website to gain more information.
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What if I still have questions?
If we didn't answer all of your questions above, we encourage you to call or email us. We would love to chat with you. Our phone number is 925.210.9036, or you can e-mail us at bmoutier@northcreek.org.
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